Who we are
ReliefPro operates chinakingwang.com and provides recovery tools, educational content, and order support related to foot pain relief, hand therapy, and at-home massage routines.
Information we collect
We may collect contact details, shipping details, billing information, order history, and messages you send to our support team. We may also collect basic technical data such as IP address, browser type, device information, and on-site activity used to keep the store running and improve the shopping experience.
How we use your information
- Process orders, payments, shipping, refunds, and customer service requests.
- Respond to product questions and after-purchase support inquiries.
- Protect the website against abuse, fraud, and technical issues.
- Improve site content, store operations, and overall customer experience.
Cookies and analytics
We may use cookies and similar technologies to remember shopping preferences, maintain cart sessions, measure site performance, and understand how visitors use our pages. You can control cookies in your browser settings, but disabling them may affect store functionality.
Payments, shipping, and service providers
Orders may involve trusted third-party providers such as payment processors, hosting providers, analytics tools, email services, and shipping partners. These providers only receive the information needed to perform their services for ReliefPro.
Data retention
We retain order and support information for as long as it is needed for fulfillment, bookkeeping, legal compliance, fraud prevention, and customer service. When information is no longer required, we will delete or anonymize it where commercially reasonable.
Your rights
Depending on your location, you may request access to, correction of, or deletion of your personal data. You may also object to certain processing activities or request a copy of the personal information we hold about you.
Contact
If you have privacy-related questions, please contact us at [email protected].